Frequently Asked Questions

Steam cleaning, also known as hot water extraction, uses high-temperature steam and powerful extraction machines to deep clean carpets. The process involves spraying a mixture of hot water and cleaning solution onto the carpet fibers, which loosens dirt and stains. The machine then extracts the water, along with the dirt and debris, leaving the carpet clean and slightly damp.

Drying times can vary depending on the type of carpet, the level of soiling, and the room’s ventilation. Generally, carpets can take anywhere from 2 to 6 hours to fully dry. To speed up the drying process, it’s helpful to keep windows open or use fans and heating.

While steam cleaning is very effective at removing many types of stains, some stains, especially those that have set deeply or are caused by certain substances, may not be completely removable. However, our professional cleaners use specialized products and techniques to treat stubborn stains as effectively as possible.

It is generally recommended to have your carpets professionally cleaned every 12 to 18 months. However, households with pets, children, or high foot traffic may benefit from more frequent cleanings, such as every 6 to 12 months.

Yes, Optimal Cleaning Ltd uses eco-friendly, non-toxic cleaning solutions that are safe for children and pets. These solutions effectively clean carpets without leaving harmful residues.

Yes, steam cleaning can significantly reduce allergens in carpets, such as dust mites, pet dander, and pollen. The high-temperature steam and powerful extraction process effectively remove these allergens, creating a healthier indoor environment.

The cost of professional steam cleaning varies based on factors such as the size of the area, the level of soiling, and any additional treatments required. Contacting a service like Optimal Cleaning Ltd for a free quote will give you a clear idea of the pricing for your specific needs.